As the year draws to a close, we, at HRWize, find ourselves reflecting on the incredible journey we’ve had over the past 12 months. From onboarding new clients and attending HR tradeshows, to hitting a 99% customer service rate, this year has been a whirlwind in the best possible way! Take a glance at a year in the life of HRWize – Celebrating milestones, addressing challenges, and envisioning the road ahead.

2023 Challenges 

One of the main challenges we were faced with this year was ensuring our team maintained a healthy work-life balance. The importance of work-life balance has taken center stage in recent years, especially with the rise of remote work. Although our intentions are pure by wanting to be readily available for our clients, we also want to foster an environment that promotes a healthy balance between professional responsibilities and personal well-being. 

2023 Wins 

Now let’s get into the good stuff! We had the wonderful opportunity to attend 3 tradeshows this year. The first was in February at the International Performance Management Institute (IPMI) in Florida, then again in July in Los Angeles where our president, Sally De Rosa, hosted a panel on strategies for meeting expectations and improving satisfaction in today’s workplace. Lastly, we attended CRHA’s Salon Solutions RH in Quebec City in October where Sally gave an excellent presentation on “How to Maximize the Value of your HRIS”. We love attending these events for the opportunity to meet new people, engage in meaningful conversations about the world of HR, and see our clients!  

More positive news from 2023 – We received 360 tickets from our clients and achieved a 99% customer satisfaction rate in resolving them! We are so proud of our support team and all the work they put in to ensure our clients’ success.  

Ending the year strong with a nomination for the “5-Star HRD Canada’s HR Software and Technology Providers Award!” 

What are we looking forward to in 2024? 

Glad you asked! As we enter 2024, we are looking forward to strategic partnerships with esteemed technology and HR consultancies and expanding our ecosystem of partners and integrations. These collaborations mark a pivotal step in our journey toward becoming the leading provider of HRIS for small to medium businesses, not only in Quebec but also across Canada. Our commitment to innovation and user-centric solutions is accompanied by an unyielding dedication to delivering exceptional customer service in the dynamic world of HR technology. As we chart this course, our goal remains clear: to revolutionize HR practices as the only HRIS provider designed and implemented by a team of dedicated CRHA/CPHR-certified professionals. 
 

Thank you for being part of the HRWize community — together, we’re building a future where HR technology meets human connection in the most meaningful way. 

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Every start of a new year, I take some time to put together a year-in review. Sure, it allows us to highlight HRWize’s accomplishments throughout the past year, but mainly, it’s a moment I take to reflect and introspect on what the last 52 weeks have brought; the good, the bad, and the Covid, of course.

This year, I asked my team to do the same. I wanted to get to know them better while finding the similarities and the differences of how we each experienced pandemic life. Their responses, though not shocking, were beautiful. Gratitude, appreciation, health and wellbeing, internal peace, relationships, connections, those were the topics that invaded the introspection exercise.

Rewind to summer 2020, the HRWize team started talking about what our goals, vision and values were, as we planned out 2021. Covid forced us to conduct some of these conversations outdoors, perhaps with some sangria, and we surely made the best of it. We talked about what mattered to us, how we wanted to conduct business, who we wanted to conduct business with and much more.

It was obvious; ours is a people-centric business (duh… “HR”Wize), but connection… that’s what made us shine. Connections amongst each other, connections with our clients, connections with our partners, connections with prospects; connection is the common thread that set us apart.

So here I am, looking back on what was our best year since inception, from a business viewpoint, and the single thing I am most grateful for is the people I am lucky enough to call my HRWize family, direct and indirect. I believe we have built a nucleus of smart, kind, caring people who, in turn, attract smart, kind, caring people to collaborate with. We are seemingly building a synergistic ecosystem.

We have a pretty neat line of products that bring tremendous value to organizations trying to streamline their growing business’ processes.  But behind that technology and those implementations, lies a group of people who genuinely care about what they are doing, why they are doing it and who they are doing it with and for.

For 2021, our single biggest focus is just that: building out our ecosystem connecting smart, kind and caring people. We will continue to roll out successful implementations of HRWize, EarnWize and our other innovations, while bringing a people-first approach to everything we do. We will bolster and show off our awesome team through our “Get to know” posts so you can get to know the people behind the brand. And we’ll do all that while giving back to organizations that matter to us, and to the people within our ecosystem.

A big thanks goes out to all of our clients who have been there through it all. Your trust in us has allowed us to learn and grow both as an organization and as individuals. We are forever grateful that you propelled us into this new reality we get to call ours.

Join us, connect with us, I assure you… this is the start of something great.

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